Shipping policy
SHIPPING POLICY
Shipping Policy
Welcome to Imani Hair. We are committed to providing a smooth and reliable shipping experience for every order.
Processing Time
All orders are processed within 0–2 business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Please note that during high-volume periods, processing times may be slightly extended.
Shipping Destinations
We currently ship worldwide with reliable tracked delivery services.
Estimated Delivery Times
United States
- Standard Shipping: 2–4 business days
International Orders
- International orders are shipped via FedEx
- Estimated delivery: 3–5 business days depending on destination
Please note that delivery estimates are not guaranteed and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees upon arrival in your country. These charges are the responsibility of the recipient and are determined by your local customs authority.
Imani Hair is not responsible for delays caused by customs processing.
Order Changes & Cancellations
We begin processing orders quickly to ensure fast dispatch. Because of this, order changes or cancellations are not guaranteed once an order has been placed.
If you need assistance, please contact us as soon as possible at:
Order Verification & Security
To protect our customers and prevent fraudulent transactions, all orders undergo a standard verification and fraud screening process.
To avoid delays, please ensure that your billing and shipping addresses match at checkout.