Refund policy

 

REFUNDS POLICY

Refunds & Returns Policy

At Imani Hair, we take pride in offering premium-quality hair products. Due to the nature of our products and for hygiene and safety reasons, all sales are final.

 

Returns & Exchanges

We do not accept returns or exchanges on any products.

 

Non-Refundable Items

For hygiene, health, and safety reasons, we do not offer refunds on:

• Lace frontals
• Frontal units
• Wigs
• Hair extensions
• Any opened or worn hair products

 

Damaged or Incorrect Orders

If you receive an incorrect or damaged item, please contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the item received
• A description of the issue

Please send all inquiries to:

shopimanihair@gmail.com

We will review the issue and work to resolve it as quickly as possible.

 

Order Cancellations

Because orders are processed quickly, cancellations are not guaranteed once an order has been placed.