answers to all your questions

We ship to all countries. All orders are shipped within 2 business days with reliable tracked delivery.

Please note that international orders may be subject to customs duties or import fees upon arrival.

Orders are processed within 0–2 business days.

For U.S. customers, delivery typically takes:

2–4 business days with standard shipping.

International orders are shipped via FedEx, with delivery typically within 3–5 business days, depending on destination.

We begin processing orders quickly, so changes or cancellations are not guaranteed. Please contact us as soon as possible if you need help.

Once your order ships, you will receive a confirmation email with tracking information.

Due to the nature of ingestible products, we do not accept returns or exchanges. If your order arrives damaged or incorrect, please contact us right away.

Please email us within 48 hours of delivery with your order number and clear photos, and we’ll make it right.

All hair arrives in its natural state. With our highest quality HD lace option, preplucked hairline, bleached knots and adjustable band for glueless install.

Our wigs are beginner-friendly, but you can let a professional stylist customize the lace to your preference.

Our wigs are less prone to tangles or breakage, so they'll last longer than processed hair. With proper care our wigs can last 2+ years.

You can contact us by email at shopimanihair@gmail.com | We aim to respond within 24–48 business hours.